satkom.id is owned and operated by PT Satkom Mega Perkasa ("SMP" or "We"). This Privacy Policy explains how we collect, use, disclose, process and protect personally identifiable information ("Personal Data") that you ("User") may provide in connection with the Top-Up service available through the website at www.satkom. en("Site"). Personal Data means data, whether true or not, about an individual who can be identified from such data, or from other data and information to which the organization has or may have access. References to the Site are deemed to include derivatives thereof, including but not necessarily limited to mobile websites and applications. By visiting or using the Site, you agree and consent to the collection, use, disclosure and processing of your Personal Data in accordance with this Privacy Policy and/or the Website Terms. If you do not agree with the Privacy Policy below, please leave the Site immediately. From time to time, We may revise this Privacy Policy to reflect changes in the law, our Personal Data collection and use practices, features of our Site, or advances in technology. If we make revisions that change how we collect or use your Personal Data, those changes will be posted in this Privacy Policy and the effective date will be noted at the beginning of this Privacy Policy. Therefore, you should review this Privacy Policy periodically so that you are always up to date with our current policies and practices. PT SMP will also clearly post the material changes before implementing the changes. If you do not agree with the changes or modifications to the Privacy Policy, please do not continue to use the Site. You will be deemed to have consented to any modification of the Privacy Policy when you use the Site after the effective date of the modification.
1. Information We Collect
We collect Personal Data about you that is provided to us when using the Site. Such Personal Data includes but is not limited to your name, PT SMP user identification and login credentials, address, telephone number, e-mail address, and other general data related to Internet usage.
2. How We Use Your Information
We may use your Personal Data and other information collected through the Site, whether locally or abroad, for the following purposes: registering, managing and/or administering the use and/or access of the Site; manage, operate, administer and provide you with the services offered on the Site; contact you regarding matters relating to your use of and/or access to the Site and services on the Site, and any questions and/or requests made by you through the Site or otherwise; customize your experience when using the Site; measure and improve customer experience and satisfaction; enforce the Terms and Conditions; resolve disputes or complaints, collect payments or fees, or solve problems; and/or for other purposes notified to you at the time of collection. We may also use your Personal Data and other information collected for Social Media marketing using direct and open graphic techniques, and for digital and conventional marketing purposes such as sending you direct e-mails and notifying you about new products, special offers or other information that we deem will be of interest to you. Please note that you may opt out of any marketing materials we may send you at any time. Please follow the unsubscribe instructions set out in our marketing materials if you choose to opt out of any marketing materials, and we will respect your wishes.
3. Sharing and Transferring Your Personal Data
Your Personal Data will/may be disclosed by PT SMP to affiliated companies of PT SMP. PT SMP (and/or its affiliated companies) may also disclose your Personal Data to third party service providers, suppliers or agents for one or more of the above purposes from time to time. Third party services include but are not limited to website hosting, data analysis, marketing, processing credit card transactions, and providing services.
In some cases, when you transact directly with third parties to obtain services we may share your Personal Data with other third parties. Depending on your location, PT SMP, affiliated companies and third party service providers, suppliers or agents may also transfer your Personal Data overseas.
Please note that PT SMP may disclose your Personal Data in the following situations:
- to hold or defend against any claim or suit; to comply with a court order, judicial process, lawful request, warrant or equivalent by a law enforcement official or competent authority;
- to investigate fraud or other wrongdoing, or as otherwise required or necessary in order to comply with applicable law, or to protect our legitimate interests;
- for buyers in connection with the sale, employment or other transfer of all or part of our business or company;
- to enforce or enforce the terms and conditions applicable to our products and services;
- to protect the rights, property or safety of PT SMP, other Site Users, or any other person at the discretion of PT SMP; and
- for any other situation permitted by law.
4. Approval
As stated above, by browsing and using the Site, or by ordering products from the Site, or by registering for or using services on the Site, or by clicking the "Confirm" button or equivalent when you create a new account on the Site, you: agree to PT SMP and/or PT SMP affiliated companies collect, use, disclose and/or process the personal data mentioned above for the purposes described above; and agree to PT SMP and/or an affiliated company of PT SMP transferring your personal data out to the location of another PT SMP affiliated company that this other PT SMP affiliated company is located, and for third party service providers PT SMP (or an affiliated company of PT SMP), suppliers or agents for the purposes described above.
5. Withdrawal of Consent
You can withdraw your consent to our collection, use or disclosure of your personal data at any time, by providing us with reasonable notice. If you wish to withdraw your consent, please let us know on our contact details listed below. We will stop collecting, using or disclosing your personal data upon notification, unless required by law or if we have a legitimate business or legal purpose to maintain it. Please note that by withdrawing your consent to our collection, use or disclosure of your personal data, we may not be able to continue to provide our services to you, and you agree that we will not be liable to you for any loss or damage arising out of or regarding the termination of the service.
6. Cookie Policy
"Cookies" are alphanumeric identifiers that we transfer to your hard drive or memory card via a web browser when you visit our site. This allows our proprietary system to recognize you when you return to our site and improve our services to you. This information is used for the use of visitors to the Site and in compiling statistical reports on Site activity. For more information about cookies, visit www.aboutcookies.org or www.allaboutcookies.org. Cookies may also be used to compile overall information about the most frequently visited areas of our Site. This traffic information may be used to improve the content of our Site and make your use of it easier. If you wish to refuse our cookies, you can set up your browser to do so. However, some features of our Site may not function if you delete cookies from your browser. If you do not enable cookies, you may not be able to access important functions or features of this Site, and you may only be able to use the Site on a limited basis.
7. Access to or Correction of Your Personal Data
When you provide us with your Personal Data, please ensure that it is accurate and complete. If you believe that any of you in our possession or control contains errors or misinformation, please log into your account on the Site and correct the information. In addition, please update your Personal Data through your account in a timely manner, if there are changes. If you wish to correct errors or omissions in any Personal Data under our ownership or control that cannot be corrected through our Site, or to access your Personal Data under our ownership or control, or as provided for by applicable law, please your request. to our contact details listed below. We may deem you a reasonable fee for access to Personal Data, for recovering additional costs for responding to access requests. To protect your privacy and security, we will verify your identity before granting access or making changes to your Personal Data. We will endeavor to respond to requests for access or correction of your Personal Data as may be possible, unless applicable.
8. Protect Your Personal Data
We protect Personal Data under our ownership or control by maintaining reasonable security arrangements, including physical, technical and organizational procedures, to prevent unauthorized access, collection, use, disclosure, copying, modification, deletion or similar risks.
9. Links to Other Websites
Our site may contain links to other sites of interest. However, once you have used these links to leave our site, you should be aware that we have no control over those other websites. Please be aware that we are not responsible for the privacy practices of such other websites and advise you to read the privacy statements of each website you visit that collects personal information.
10. Business Transfer
In the event of a change of control or change of ownership of all or part of the PT SMP business or company, including the site, the User's Personal Data may/will be part of the transfer of the asset.
11. Approval of Changes to Privacy Policy
By using the Site or the services we provide, you consent to the collection, use, disclosure and processing of your Personal Data as set out in this Privacy Policy. Furthermore, if you use our services, we reserve the right to collect, use, disclose and process your Personal Data in accordance with this Privacy Policy. From time to time, PT SMP may change this Privacy Policy. As explained at the beginning of this Privacy Policy, we will post changes to this Site for your information.
12. Disclaimer
Please note that as we do not represent or warrant that this Privacy Policy complies with the privacy laws of any other jurisdiction and as such, you will not interpret this Privacy Policy as such. For the avoidance of doubt, for the exceptions where the law allows an organization such as PT SMP to collect, use or disclose your personal data without your consent, the consent granted by law will continue to apply.
13. Order of Priority
If you have agreed to our Website Terms, in the event of any discrepancy between those Website Terms and this Privacy Policy, the Website Terms will prevail.
14. Contact Us
If you have any questions or requests relating to this Privacy Policy, please contact our Data Protection Officer at the following details, or the person PT SMP may designate by providing you with information by mail, invoice or email. This content is a translation of the original English version and is provided for your convenience. It is possible that some texts may differ from the original English version, and in the event of ambiguity between the translated version and the English version, the English version shall prevail. If in doubt about the accuracy of the information contained in the translation, please refer to the English version of the text which is the official version.
Valid: January 2022
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